I did not receive my purchase - what should I do?

In some cases you might receive the order with a delay. If you have not received the order at all, please contact the support. Add your user ID number and the receipt from Google Play Store or the App Store. 

I made a purchase of a Pay-Day Box but did not receive 3000 gems

With a Pay-Day Box  you will receive 100 gems every day for 30 days. A total of 3000 gems with a huge discount. Just pop over once a day to collect it!